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How xe 66 Handles Your Personal Information

Your account data — from registration details to payment activity through bKash, Nagad and Rocket — is collected and used only as described in this policy.

Account data transparencybKash, Nagad, Rocket payment contextNo third-party data salesBangladesh-eligible access onlyClear data retention terms
xe 66 How xe 66 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how your details have been handled, our support team is the right first step. You can reach us through live chat on the xe 66 site, by email at the address listed in your account settings, or through our social messaging channels. We aim to acknowledge data-related requests within a reasonable period and respond in full as quickly as your request allows.

Live Chat Start a live chat session directly on the xe 66 site. Describe your data concern and our team will log it and respond during active support hours.
Email Support Send your data request or privacy concern to the email address shown in your account settings. Include your registered mobile number for faster account matching.
Social Messaging Reach us through our official social messaging channels listed on the xe 66 site. Useful for quick queries about what data we hold or how to update your details.
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Rights

We apply encryption to data in transit and at rest, including account credentials and payment references from bKash, Nagad and Rocket transactions. Cookies are used to keep your session active and to remember your lobby preferences — you can manage or clear these through your browser settings at any time. Account data is retained for as long as your account remains active and for any period required by applicable law after closure. You have the right to request access to the data we hold about you, ask for corrections, or request deletion where no legal obligation prevents it.

Encryption in Transit

All data sent between your device and xe 66 servers is encrypted. This includes login credentials, account details and payment references tied to your bKash or Nagad wallet.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can block or delete cookies through your browser or mobile settings.

Data Retention Period

Your account data is kept while your account is open. After closure, we retain records only for the period required under applicable legal obligations, then delete or anonymise them.

Your Right to Request

You can ask to see what data xe 66 holds on you, request corrections to inaccurate details, or ask for deletion. Contact support with your registered mobile number to begin the process.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled at xe 66. If your question is not covered here, our support team can take it from there.

We share transaction references with payment processors only to complete or verify a transaction. Your bKash or Nagad wallet details are never sold or passed to advertisers or unrelated third parties.

Contact support through live chat or the email address in your account settings. Include your registered mobile number so we can match the request to your account quickly.

Yes. Submit a deletion request via support. Where no legal obligation requires us to keep the data, we will delete or anonymise it. We will confirm once the process is complete.

We use session cookies to keep you logged in and preference cookies to save your lobby settings. You can clear or block them through your browser or Android device settings at any time.

This policy applies wherever xe 66 access is permitted. Eligibility depends on your local law and region. If local law limits certain data processing, that limitation applies to your account.

After account closure, we retain data only for the period required by applicable legal obligations. Once that period ends, data is deleted or anonymised and no longer linked to your identity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.